Typical
Stages of a Telemarketing Campaign from Pilot to Roll-out
A pilot telemarketing campaign
to establish the potential return on investment may suit you. A pilot
needs to be typically 50 telemarketing hours in duration and
is designed to ensure that the effectiveness of any roll-out campaign
is optimised.
- The Telemarketing
Project Brief
Teleconnexion develop a comprehensive brief for your approval which
will be used to guide our telemarketing team. We ensure that all the
information needed by our IT team, telemarketers and account managers
is included to ensure that the campaign runs smoothly
- Data Lease/Purchase
If required, Teleconnexion can assist in sourcing data for your campaign.
Costs depend on the basis for use e.g. single use, 12 month lease or
perpetual use; the source and the volume required.
- Sophisticated
Data Preparation
Depending on the quality of the data you plan to use for your
campaign, Teleconnexion may recommend deduplication, prioritisation,
data matching and enhancement. This ensures that the calls we make on
your behalf are well targeted and cost effective. We have developed
sophisticated deduplication software to match or amalgamate up to 25
databases simultaneously and update your lists with SIC codes, postcodes
and standardised address formats. We can also screen against Telephone
Preference and Fax Preference Service registers to help you comply with
Data Protection legislation.
- Customised
Telemarketing Input Screens
Bespoke input screens will be developed for your project to enable us
to manage and audit scheduling of your calls and provide a comprehensive
suite of reports for you.
- Telemarketing
Campaign Costs
Our telemarketing costs include telephone charges, diary management,
telemarketer time, project and account management and supervision. We
offer cost per contact, hourly or daily rates for pilot campaigns –
as well as outcome-based costs for roll-out campaigns.
- Reporting
and Administration
Teleconnexion typically provides daily appointment information and weekly
call statistics and outcomes.
- Evaluation
and Post-campaign Activity.
Once the pilot project has been completed, Teleconnexion provides a
final set of call statistics and updated database to include all the
call details. We can help you to evaluate the success of the project,
provide an end of campaign report with campaign highlights and can provide
recommendations for roll-out if required.
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